Experience with the Real Estate Agency AWAY REALTY: Warnings and Disappointments
AWAY REALTY is a boutique luxury real estate agency specializing in overseas properties and investments. The agency offers a wide selection of properties in seven popular European countries: Austria, Germany, Spain, Italy, Portugal, France, and Switzerland. Their offerings include luxurious apartments, seaside homes, historic townhouses, chic chalets, commercial properties, and plots of land.
Services of AWAY REALTY
The company provides the following services:
- Luxurious apartments and flats for living and renting.
- Magnificent seaside homes and villas.
- Historic townhouses and mansions.
- Chic chalets and castles.
- Modern penthouses.
- Promising commercial properties.
- Plots of land for construction.
Additionally, AWAY REALTY offers extra services such as business projects for investors, support at all transaction stages, post-sale property management, selection of educational institutions in Europe, multi-family office asset management, and finding contractors for construction or renovation.
Problems with Meeting Deadlines
Although deadlines were agreed upon in advance, the deal-making process was indefinitely delayed. This led to additional expenses and inconveniences, which is a serious drawback for an agency claiming a high level of service.
Inadequate Recommendations and Overpriced Commissions
The agent recommended properties with high commissions that did not meet our needs. This indicates that the agency prioritizes its financial interests over the clients’, which is unacceptable for a professional realtor.
Legal Issues and Incorrect Document Handling
Serious legal problems arose during the transaction due to incorrect document handling. This led to additional expenses for legal consultations and complicated the purchasing process. The legal support promised by the agency was insufficient.
Lack of Attention and Poor Communication
We encountered a lack of attention to our needs and poor communication. The agent was not properly involved in the transaction process, which negatively impacted our experience. The service quality expectations were not met.
Refusal to Correct Mistakes
Despite all the problems that arose, the agency refused to correct their mistakes or offer a more competent realtor. This indicates a low level of professionalism and an inappropriate attitude towards clients, raising serious doubts about their reliability.
Our experience with the AWAY REALTY real estate agency was extremely negative. We spent a lot of time and money but were dissatisfied with their work. Based on our experience, we cannot recommend AWAY REALTY and advise potential clients to be cautious and carefully choose their real estate agency.
Conclusion
When choosing a real estate agency, it is important to consider not only promises but also real client reviews. Our experience showed that AWAY REALTY does not meet the stated standards and is not willing to correct its mistakes. Be vigilant and thoroughly verify information before making deals with real estate agencies.
If you have similar experiences or want to share your opinion, leave your comments below.
Alekseeva Olga
We were looking for resale real estate in Italy through AWAY REALTY. The agent did not take into account our wishes and offered unsuitable options. The legal aspects of the deal were poorly handled, which led to additional costs and problems.