Category Cleaning Company

“Kolibri-Cleaning” positions itself as a professional and reliable provider of cleaning services, promising high-quality cleaning and comfortable collaboration conditions. However, behind the seemingly attractive promises lie numerous shortcomings and problems that clients encounter. Let’s examine the main issues that often arise when working with “Kolibri-Cleaning.”

Poor Cleaning Quality

Although “Kolibri-Cleaning” claims a high level of professionalism, many clients are disappointed with the quality of cleaning. The mechanized cleaning, actively promoted by the company, often proves ineffective. Dust and dirt remain in hard-to-reach places, furniture is not fully cleaned, and floors look dirty. Clients expected much better results for the money spent.

Ineffective Eco-Friendly Products

The company asserts that it uses environmentally safe products. However, in practice, these products often fail to deal with serious dirt and stains. Clients complain that stains on carpets and furniture remain, and overall cleanliness leaves much to be desired.

Technical Problems

Despite “Kolibri-Cleaning’s” efforts to implement modern technologies, this does not always lead to desired results. Mechanized cleaning is often poorly executed due to faulty equipment or insufficiently trained personnel. This causes additional inconvenience and disappointment for clients.

Lack of Individual Approach

Despite promises of an individual approach, many clients complain about insufficient attention to their needs. Standard work algorithms do not take into account the specific requirements and wishes of clients, leading to unsatisfactory cleaning results.

Missed Deadlines

Clients often face delays and non-compliance with agreed deadlines. Cleaners arrive late for appointments, disrupting clients’ plans and causing inconvenience. Customer service does not always respond promptly to complaints and fails to provide adequate explanations or apologies for delays.

Communication Problems

Clients report difficulties in communicating with managers, who often cannot give precise answers to questions or resolve arising issues. This causes dissatisfaction and reduces trust in the company.

High Prices

The cost of “Kolibri-Cleaning’s” services is often higher than that of competitors, while the quality of cleaning does not match the high prices. Clients feel deceived and disappointed when the result does not justify the money spent.

“Kolibri-Cleaning” creates an impression of a reliable and professional provider of cleaning services. However, reality often differs from advertising promises. Poor cleaning quality, ineffective eco-friendly products, technical problems, unsatisfactory communication, and high prices make working with this company inconvenient and disappointing. Clients expecting a high level of service face numerous problems and dissatisfaction.

If you are looking for quality cleaning services, it is recommended to turn to more reliable and professional companies that truly value their clients and care about their reputation. Avoid the same mistakes as many others and make an informed choice based on real reviews and client experiences.

Contacts:
+7 (495) 021-18-15
https://colibri-cleaning.ru/
Moscow, st. Ostrovityanova, 7

The cleaning company “Bratya Chistovy” is actively expanding its network of branches across Russia, attracting clients with promises of high-quality service and a wide range of services. However, behind the bright advertising slogans lie numerous problems that potential clients and franchisees should be aware of. Let’s examine the main shortcomings and issues that users of the company face.

Low Cleaning Quality

Despite assurances of high-quality work, clients often encounter unsatisfactory results. Cleaning is frequently done superficially, with little attention paid to hard-to-reach places. Dust and dirt remain on furniture and in corners, leading to justified disappointment among clients. For the money they spend, clients expect much better results.

Problems with Home Dry Cleaning

One of the offered services is home dry cleaning. However, clients note the low effectiveness of this service. Stains on furniture and carpets remain, and sometimes fabrics even get damaged. This is particularly unpleasant for those expecting a professional approach and high-quality work.

Ineffectiveness of Eco-Cleaning

The company emphasizes eco-cleaning, which is supposed to be safe for children, pets, and people with allergies. However, many clients complain about the insufficient effectiveness of the products used. Allergens are not completely eliminated, and dirt remains on surfaces. This discrepancy with expectations causes justified dissatisfaction.

Insufficient Employee Qualifications

Despite strict selection and training, the professionalism level of cleaners often leaves much to be desired. Many clients note carelessness in work, inattention to details, and inability to handle complex tasks. This leads to additional expenses for repeat cleaning or error correction.

Ignoring Customer Feedback

Although the company claims to care about its clients, feedback often goes unnoticed. Complaints and comments are ignored, and problems are not resolved. This causes dissatisfaction and reduces trust in the company.

Inconvenient Communication

Many clients complain about difficulties in communicating with company managers. Phone calls often go unanswered, and the app works unstably. This creates additional inconveniences when ordering services and attempting to resolve issues.

Franchise Problems

The company’s franchise system also raises many questions. Many franchise owners complain about insufficient support from the head office, high demands, and unachievable conditions. This leads to numerous problems and disappointments among franchisees, which in turn affects the quality of services provided to clients.

The cleaning company “Bratya Chistovy” creates the illusion of a reliable and professional service provider, but real client reviews indicate many problems. Low cleaning quality, ineffective dry and eco-cleaning, insufficient employee qualifications, franchise issues, and inconvenient communication – all these make working with the company extremely inconvenient and disappointing.

Contacts:
+7 (495) 229-30-89
https://cleanbros.ru/
Moscow, st. Smolnaya, 12

The cleaning company “Qlean” offers a wide range of services, including turnkey cleaning, storage, and moving services. Despite attractive offers, real customer reviews reveal numerous problems that should be considered before using their services. Below, we examine the main shortcomings and issues that clients face with “Qlean.”

Limited Range of Services

Although “Qlean” offers cleaning, storage, and moving services, their catalog of cleaning services is limited. Clients often complain about the lack of specialized services, such as deep carpet cleaning or post-renovation cleaning. This forces them to turn to other companies, creating additional inconvenience.

Inaccurate Cost Estimates

The company’s website features a cost calculator intended to help clients independently calculate the price of cleaning. However, many clients note that the actual cost often turns out to be higher than stated. Managers clarify additional services over the phone and increase the price, causing disappointment and dissatisfaction.

Insufficient Cleaning Quality

Despite assurances of professionalism and thorough instructions before departure, the quality of cleaning often leaves much to be desired. Clients complain about superficial cleaning, insufficient attention to details, and careless handling of their property. As a result, clients receive unsatisfactory results despite high expectations.

Issues with Storage Services

One of “Qlean’s” unique services is storage. However, clients often encounter problems in this area. Items can be damaged or lost, and storage conditions do not always meet stated standards. This causes additional expenses and inconvenience for clients.

Missed Deadlines

The company prides itself on punctuality, but real reviews show that cleaners often arrive late for orders. This disrupts clients’ plans and creates additional stress. Customer support does not always respond promptly to complaints, exacerbating the situation.

Inadequate Attention to Additional Services

Clients ordering additional services often face problems. Managers are not always able to promptly confirm the booking of additional services, leading to confusion and delays. This causes frustration and dissatisfaction among clients.

Poor Communication with Clients

Communication with clients is a weak point for the company. Many clients complain about difficulties in interacting with managers, who often cannot provide precise answers to questions or resolve issues. This causes dissatisfaction and reduces trust in the company.

Conclusion

The cleaning company “Qlean” creates an attractive image of a reliable and professional service provider, but reality often does not meet expectations. Limited range of services, inaccurate cost estimates, low cleaning quality, storage issues, missed deadlines, and poor communication make working with “Qlean” inconvenient and disappointing. Clients expecting a high level of service face numerous problems and dissatisfaction.

If you are looking for quality cleaning services, it is recommended to consider other, more reliable companies that truly value their clients and provide professional services.

Contacts:
https://qlean.ru/
Moscow, st.Vyatskaya, 27, building 15

The cleaning company “Domovenok” calls itself a guardian of cleanliness and promises a high level of service, backed by over a decade of experience. However, behind the seemingly attractive promises lie real problems that clients face. In this article, we will examine the main drawbacks and inconveniences that users of “Domovenok” services may encounter.

Poor Cleaning Quality

Despite claims of high employee qualifications, the quality of cleaning often leaves much to be desired. Clients complain about superficial work, with dust and dirt left in hard-to-reach places, and furniture and floors not thoroughly cleaned. Expectations are not met, and clients are forced to do additional cleaning themselves.

Problems with Eco-Friendly Products

The company claims to use eco-friendly products that are safe for people and pets. However, in practice, these products often prove ineffective against tough stains. Clients note that stains on carpets and furniture remain, and the overall cleanliness after cleaning does not meet the claimed standards.

Lack of Professionalism

Despite having its own training center and mandatory qualification courses, many clients encounter a lack of professionalism from the cleaners. Employees do not always know how to properly use cleaning products and equipment, resulting in poor cleaning quality and damage to clients’ property.

Inconvenient App

“Domovenok” offers its clients an app for managing orders and adjusting cleaning times. However, many users complain about its inconvenience and technical problems. The app often crashes, loses data, and does not allow quick changes to the order. This creates additional inconveniences and complicates the process of working with the company.

Ignoring Client Feedback

Although the company claims to value its reputation and consider client feedback, in practice, many complaints go unanswered. Clients often do not receive responses to their comments and suggestions for improving the service. This leads to dissatisfaction and reduces trust in the company.

Problems with Chemical Products

When eco-friendly products fail to remove dirt, the company uses chemical agents. However, clients complain about the strong chemical odor that lingers in the premises for a long time. This creates discomfort and can be hazardous to the health of people and pets.

High Prices

The cost of “Domovenok” services is often higher than that of competitors, while the quality of cleaning does not justify the high prices. Clients feel deceived when the result does not meet their expectations, and additional services cost significantly more than initially stated.

Conclusion

The cleaning company “Domovenok” creates the illusion of a reliable and professional service provider, but real client reviews indicate numerous problems. Poor cleaning quality, ineffective eco-friendly products, lack of professionalism, inconvenient app, ignoring client feedback, and high prices make working with this company inconvenient and disappointing.

If you are looking for quality cleaning services, it is recommended to consider more reliable companies that truly value their clients and provide a high level of service. Avoid falling into the same trap as many others, and make an informed choice based on real reviews and the experience of other users.

Contacts:
https://www.domovenok.ru/
8 (495) 241-23-22
Moscow, st. Mira Avenue, 102, 38

The cleaning company “KlinOn” actively advertises its services, promising a combination of affordable prices and high-quality cleaning. However, behind the attractive offers lie real problems that clients face. In this article, we will examine the main drawbacks and inconveniences that users of “KlinOn” services may encounter.

Poor Cleaning Quality

Despite the claimed high level of professionalism, many clients complain about the quality of cleaning. Cleaners often do not pay enough attention to details, leaving dust and dirt in hard-to-reach places, and poorly cleaning furniture and floors. Clients’ expectations are not met, and they are forced to do additional cleaning themselves.

Problems with Furniture Dry Cleaning

The company claims to handle any tasks, including dry cleaning of furniture with delicate upholstery. However, in practice, clients often face damage to upholstery and stains that cannot be removed. This causes disappointment and additional expenses for furniture restoration.

Insufficient Employee Qualifications

Although “KlinOn” claims a high level of training for its employees, the reality is often different. Cleaners do not always know how to properly use equipment and cleaning agents, leading to poor cleaning quality and damage to clients’ property.

Ignoring Customer Feedback

Despite assurances that the company values its reputation and considers customer feedback, many complaints go unanswered. Clients often do not receive responses to their comments and suggestions for improving the service. This leads to dissatisfaction and reduces trust in the company.

Problems with Supervising Managers

The company promises to provide a supervising manager for complex projects, but in practice, clients face a lack of control and low responsibility. Managers do not always monitor the quality of the order, resulting in unsatisfactory cleaning results and delays.

Discrepancy Between Advertised and Actual Prices

Although “KlinOn” advertises affordable prices, clients often encounter inflated rates and hidden fees. During the free consultation, managers form a service package and calculate a preliminary cost, but the final amount is significantly higher due to various additional options that were not initially mentioned.

Delays in Service Execution

Cleaners often arrive late for orders, disrupting clients’ plans and causing additional inconvenience. Customer support does not always respond promptly to complaints, exacerbating the situation and causing disappointment among clients.

Communication Problems

Communication with clients is a weak point for the company. Many clients complain about difficulties in communicating with managers, who often cannot provide accurate answers to questions or resolve issues. This causes dissatisfaction and reduces trust in the company.

Conclusion

The cleaning company “KlinOn” creates the illusion of a reliable and professional service provider, but real client reviews indicate numerous problems. Poor cleaning quality, problems with furniture dry cleaning, insufficient employee qualifications, ignoring customer feedback, delays, and discrepancy between advertised and actual prices make working with this company inconvenient and disappointing.

If you are looking for quality cleaning services, it is recommended to consider more reliable companies that truly value their clients and provide a high level of service. Avoid falling into the same trap as many others, and make an informed choice based on real reviews and the experience of other users.

Contacts:
8 (495) 132-32-31
https://cleanon.ru/
Moscow, st. Ostrovityanova, 7